Policy
Shipping & Returns
Straightforward terms for global resellers. If anything is unclear, chat with us on WhatsApp — we answer within 24 hours.
Processing & Dispatch
- In-stock items dispatch within 48 hours of payment confirmation.
- Each bulk order is randomly QC-checked; photos/videos shared before shipping on request.
- Steaming, re-labeling and reinforced packing included at no extra cost.
Worldwide Shipping
- Top international carriers with full door-to-door tracking.
- Express (5–9 days) and standard (12–25 days) options.
- We ship to 30+ countries; tell us your destination for a quote.
DDP & Customs
- DDP (Delivered Duty Paid) available — taxes & duties prepaid, no surprise fees at delivery.
- For DAP shipments, import duties are the buyer's responsibility per local law.
- We declare accurately; please provide correct destination details.
Returns & Replacements
- Wrong, missing or damaged items: we make it right first, ask later.
- Claims supported with photos within 7 days of delivery.
- Custom/OEM and clearance items are non-returnable unless defective.
Payment & Contact
- Multiple currencies and common payment methods accepted; details confirmed per order.
- No upfront payment required to receive the catalog & price list.
- Questions? Chat on WhatsApp — replies within 24 hours.
Note: transit times are estimates and may vary by destination and season. This page is for reference; final terms are confirmed in your order conversation. If you resell branded items, please ensure you have the relevant authorization and comply with the laws of your target market.